GoPhilanthropic

[Skip Navigation]

GoPhilanthropic
Home

 

 +1 (585) 319-3890
Contact Us
See us on YouTube See us on FaceBook See us on Blogger

Join Our Mailing List
Email:



<empty> <empty>
About Vietnam
<empty>
Suggested Itineraries
<empty>
You Decide
<empty>
The Projects
<empty>
The Hotels
<empty>
Guides and Transport
<empty>
Practical Information
<empty>
Booking Requirements
<empty>
Links and Articles
<empty>
Traveler Journals
<empty>
Traveling with Children
<empty>
Maps
<empty>


Destination: Ciosta Rica


GoPhilanthropic Booking Requirements

You must be 18 years old (except for minors accompanied by a parent or designated responsible adult) and in acceptable health to join one of our tours. Acceptance of your booking is subject to our review of your application. We retain the right to request medical clearance or any other information or to refuse any applicant for any tour at any time for any reason whatsoever, at our sole discretion.

To reserve:

We require a 20% non-refundable deposit to reserve your trip with 80% due 60 days prior to the itinerary start date. We must receive your deposit within 7 days of reservation.

All prices are listed in US dollars unless otherwise indicated and are subject to change due to unforeseen circumstances.

Refunds for Cancellation:

Any cancellation must be submitted in writing and will be effective from the date of receipt of the letter in our offices in Rochester, NY. 80% of the cost of your tour is refundable on the following basis:

  • 45+ days before arrival - 100% of the refundable portion
  • 29 to 44 days before arrival date - 85% of the refundable portion
  • 21 to 28 days before arrival date - 60% of the refundable portion
  • 15 to 20 days before arrival date - 40% of the refundable portion
  • 14 days or less before arrival date - No refund.

Claims and Refunds

Refunds are not made for any missed services, except for verifiable extenuating circumstances. Please see our Limits on Liability below. For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by supporting documentation and/or a statement from the Operating Company verifying the claim. Any adjustment considered will be based on the actual price of the services involved and not on a per diem basis. Adjustments will not be made for unused sightseeing trips or meals. GoPhilanthropic will not accept any liability for any claims that are not received within 30 days of the termination of your travel program. All claims for days missed while traveling should be made in writing within 30 days of the termination of the program.

For verifiable claims to be considered, they must be submitted to GoPhilanthropic in writing along with supporting documentation within 30 days of the traveler's date of return from our planned itinerary. GoPhilanthropic will make every effort to rectify situations of services rendered below standard. In this case any refund would be made based on the actual price of the service(s) in question and not on a per diem basis.

In the case where GoPhilanthropic or its partners cannot provide part or all of the travel itinerary, see Changes below.

Changes:

Due to unforeseen circumstances, GoPhilanthropic may need to make adjustments to your travel itinerary which could alter the final price or design of your program. While we make all of your arrangements in good faith, unforeseen circumstances may make it necessary to change hotels, transportation or tour arrangements before or during your trip. We reserve the right to make itinerary and price changes as deemed necessary. As none of the accommodation, transportation and tour guide providers is owned by GoPhilanthropic, we cannot be held responsible for such circumstances and will pass any additional cost (or savings) on to the traveler.

Hotel Check in/ Checkout:

Hotel check out time is usually 12:00 PM. Extended check in - check out time may be granted subject to availability and agreement by the participating hotels.

Hotel and Service Ratings:

Please note that while GoPhilanthropic is obliged to list accommodation and service providers' official ratings—usually star ratings, we recognize that there can be a vast difference in the quality of services or accommodations with the same rating. GoPhilanthropic offers an honest assessment the quality of each element in your travel itinerary while designing and reviewing tour travel plans so you won't have to wonder which 4 or 5 star hotel is best for you.

Visas/ Passports and other Travel documents:

Be sure your passport is not close to expiring as some countries refuse valid passports soon to expire. While GoPhilanthropic will be glad to assist you with visa requirements, it is the travelers' responsibility to ensure that they have valid passports and visas, where necessary. Please note that GoPhilanthropic cannot be held responsible for information on visa regulations, or in the case where passports or visas are not obtained or accepted by local authorities.

Baggage:

Prices include two pieces of baggage per person. Weight and size restrictions apply on internal flights. Travelers bring baggage and personal effects at their own risk. Check with the airline for other baggage restrictions applicable to international flights. GoPhilanthropic is not responsible for costs incurred due to excess baggage. The transportation providers are responsible for the handling (damage or loss) of your baggage.

Air Transportation:

GoPhilanthropic does not book airfare to and from the travel destination. Once the traveler confirms the travel itinerary, he/she is responsible to ensure correct arrival and departure dates/times. GoPhilanthropic will not be responsible for mistakes or errors in airfare bookings made by independent third parties. Change fees and/or airfare penalties may apply for travelers who miss flights in the itinerary.

Air transportation can be affected by weather, schedule delays or cancellation which can affect the design of your itinerary (see Changes above).

Limits of Liability:

GoPhilanthropic, Inc., its employees, officers, directors, successors, agents and assigns, does not own or operate any entity which is to or does provide goods or services for your trip. It purchases transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers. All such persons and entities are independent contractors. As a result GoPhilanthropic is not liable for any negligent or willful act of any such person or entity or of any third person. In addition and without limitation, GoPhilanthropic is not responsible for any injury, loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God, Force Majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.

Risks:

There are certain inherent risks in adventure travel of the type involved here. These include, but are not limited to, hiking, walking safaris, climbing injuries and altitude sickness, and in all trips dangers of animals, inaccessibility to medical attention and difficulty in evacuation from remote locations in the case of a medical emergency. Passenger assumes all such risks with regard to these possibilities and is hereby given notice that hospital and/or health facilities/personnel for treatment of serious medical problems are often unavailable, and further that evacuation, if available, can be prolonged, difficult, and expensive. We assume no liability regarding provision of medical care or evacuation services and hereby provide notice that any of our staff or subcontractors who may provide emergency medical care in the field may not have had formal medical or first-aid training and would be acting only as a "good Samaritan."

Travel Advisories/Warnings:

It is the responsibility of The Traveler to become informed about the most current travel advisories and warnings by referring to the U. S. State Department's travel website at www.travel.state.gov/ or by phone at 1-888-407- 4747. In the event of an active State Department Travel Warning against travel to the specific destination location(s) of the trip, should The Traveler still choose to travel, notwithstanding any travel advisory or warning, The Traveler assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.

Arbitration Agreement:

Any controversy or claim arising out of or relating in any way to these Terms and Conditions, to the Limits of Liability Clause, or any information relating in any way to the trip, or to the trip itself, shall be settled solely and exclusively by binding arbitration in New York, USA, in accordance with the rules of the Arbitration Association then existent.

Travelers Representations:

The Traveler represents that neither he nor she nor anyone traveling with him or her has any physical or other condition or disability that could create a hazard to himself or herself or other members of the tour. Kensington Tours reserves the right to decline to accept anyone on a trip. Kensington Tours reserves the right to remove from the trip, at his or her sole expense, anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise impact the enjoyment of other passengers on the trip.

Travel Insurance:

We strongly recommend taking the following precautions when booking your travel arrangements:

Take a comprehensive travel insurance policy to cover your trip. Such insurance cover should provide sufficient coverage against unexpected cancellation charges, journey delays, medical costs that might be incurred while traveling overseas, loss of money, or belongings, or personal liability claims. In the event of a claim for loss or damages, in the first instance Client and/or Agent should make such claim through the Insurance provider.

When booking your airfare to and from the destination, we suggest booking changeable or refundable tickets in case of unforeseen changes in the itinerary.